All of the staff at Arch have been amazing. Communication is very easy and the office atmosphere is stress free.
Arch orthodontics is great, I highly recommend getting your orthodontic treatment here. Everything was explained in full detail, from cost to treatment. The staff is so sweet and friendly.
Excellent customer service and prompt responses to my inquiries.
I chose ARCH because I researched orthodontists that cater to special needs. My son is 16 and has Down Syndrome, he does very well at the regular dentist but when making the journey to getting braces I wanted to make sure he felt safe and comfortable. Everyone at both the Orleans and Hyannis offices were wonderful with my son and so nice & friendly. The environment is very welcoming with music playing and staff members singing which helps, I feel, the patients feel more comfortable & relaxed 😎. Although we ended up deciding to wait, Dr. Chase and Christine were very respectful of Kyle and myself and very honest & transparent which I deeply appreciated. Dr. Chase even called on his own time to check in on Kyle which meant a lot to me. I will be returning to them when the time is right 💜
Our experience has been great! We highly recommend Arch Orthodontist.
Great place! The entire team was so nice, welcoming and fun. Wonderful experience.
Great people, great experience!
Everyone very nice, clean place. My son very happy with the service. I came late for the appointment, they’re still happy take us.Thanks you and appreciate.
love the office & the staff are really nice
Very accommodating to our work , school schedule. Friendly and well staffed. Quick easy procedures and nice looking work
I like arch because the staff team is nice
The staff here in Bridgewater are professional and very friendly.
Everyone in the Stoughton office is great. They make my daughter feel comfortable about her braces journey. They are very pleasant to speak to and helpful when question arise
Great location, great people.
Dr. Chase is wonderful, he is very Consistent, his personality is amazing, he is a great listener, he shows compassion and he is very knowledgeable about his job, I love the work that was done to make my smile brighter an perfect, I have been a patient since 2019 and recently had my wires removed and I’m feeling brand new. He follow up with me later that afternoon to check on me and give me care tips.. Thanks Dr. Chase and team..😁😁😁😁
Friendly and informative! My son is excited to have started his braces journey here
This place is make my smile better.
Awesom service. Everything was thoroughly explained and they made my son feel at ease about getting his braces.
Staff very friendly, place is spot on.
Wonderful place to so your teeth checked out or get braces The very Welcoming and funny 😁
I generally avoid writing reviews but the Arch locations in Canton and Westwood (but especially Canton) deserve a review. Everyone there goes above and beyond, in meaningful ways, on each and every visit to make us feel welcome, valued, comfortable and well-taken care of. This would not be possible without the exceptional Orthodontic staff/support staff/administrative staff/team that puts their best foot forward on all the occasions that we have gone there - and there have been a significant number. Thank you guys. Happy Orthodontic Staff appreciation day - I hope the Orthodontists make sure you guys know your valued regularly. I applaud your whole team. (Dr. Chase and his colleagues are also wonderful.) Thanks ! 😀
Happy Appreciation day! You have put a huge smile on my daughter’s face since having braces. Your staff is welcoming and extremely friendly. We have enjoyed our experience with you, and Thank you for all you do. The Cruz Family
Great service and friendly
Dr. Samra really is the best! He is thorough, thougthful, meticulous and he genuinely cares about his patients. Can’t thank him enough for giving me a beautiful smile. All the staff in this office are so friendly and always have a smile on their face. I would absolutely recommend Dr. Samra to anyone who wants a better smile.
Everyone is so nice and friendly ❤️
Cape cod braces is amazing! Everyone there is so nice and they have you in and out for your appointments
Just started treatment with Cape Cod Braces and so far so good.Terrific staff and cost is quite reasonable.My daughter just got her braces off and WOW.I couldn’t recommend Cape Cod Braces any higher.If you or someone you know needs braces I suggest you stop in and meet with these people,you won’t be disappointed.
Best orthodontist in cape cod. And the staff is very friendly in both office.very clean place
Today I spoke with a front desk staff, Nicole, and she was absolutely amazing. She was very kind, helpful and patient. She really has great customer service, which you don’t see too often nowadays. Thank you again Nicole.
I went in for Invisalign consultation today. The doctor is knowledgeable and very honest. He said I don’t really needed it. It’s not worth it!! And he takes his time to explain and he is the BEST!
Very nice staff and great atmosphere ! We are always very happy with our experience .Thank you
Excellent service !!! They are so patient and kind
Always a pleasure at Cape Cod braces. My daughter broke her retainer and they promptly fit her in the next day to resolve the issue.
Ive had to use their services twice because my teeth moved after my braces came off years ago (which was all my own fault I didn’t follow directions). Both experiences have been amazing. The staff is so welcoming and friendly and every appointment feels so personalized. And my smile is absolutely beautiful.
I love this facility, staff are friendly and dedicated! They always go above and beyond! Don’t regret coming here at all, daughter didn’t like her braces rubber band nd they worked out to make her happy…. THANKS EVERYONE!!❤️❤️❤️❤️
This has been my best orthodontist experience!! The Doc is super great, the office is friendly and super clean. I feel like the technology is totally up to date and the visits are so easy. I would highly, highly recommend Dr. Phan to everyone, children for braces and for older adults like me, who needed Invisalign.Such a good experience, thank you Dr.Phan and staff!!
I was greeted with such a friendly group of wonderful people at this office and Dr. Kahn was amazing with his professional consultation that I received.I left there feeling very happy that I chose that office. I would highly recommend anyone to choose this office for their orthodontic needs.
Very flexible and friendly office. All you can ask for!
Amazing service, care, and staff!!
Actually really love this place! The staff are great, the protocol for Covid provides security when going in, they answer all my annoying questions and most importantly this is the only place that wasn’t making me pull out teeth just to get braces. The experience has been flawless so far.
I don't usually take the time to write reviews but I have to do it today. After a lot time and trouble, our insurance approved to pay for my daughter braces. All this is because Amanda Dejesus. She did her best to advocate for us and we are going to be forever grateful. Everyone in the office is very helpful and we are very happy with the professionalism they show every time.
Huge shout out to ARCH Orthodontics where my daughter had a great experience throughout her braces process! Everyone was always so professional, helpful, caring, etc, and I highly recommend them to anyone looking for a great orthodontic office! Thank you again ARCH for helping create Devin's beautiful smile! 😁
I absolutely loved going to Arch Orthodontics as a patient! Everyone was exceptionally kind and helpful throughout the entire process and I truly couldn't be happier with my smile results! Thank you Arch! 😁
Cape Cod Braces are so accommodating. Dr. Phan is great, Becky is so nice and Bruna is always a delight, so helpful! We have had a great experience with everyone!
This is one of the best place that I know in Cape Cod to get your braces done. Dr. Peter Phan is one of the best. He explained every details and will refer you to the best surgeons if needed. And the staffs is very nice and polite. They really pay attention to every details. Thank you Dr. Phan very much for taking good care of Aaron’s braces. He finally got his smiles back 😁. He was very happy with your works!
I am a returning patient from more than 6 years ago and as expected Dr.Chase was exceptional, professional and courteous; the staff is very warm and welcoming. I will recommend ARCH Orthodontics for the whole family if the need should arise. The fee is reasonable comparing to area's providers and the work performed.
Wonderful staff, so kind and very detailed on explaining everything.
Love the provided customer service for my family. They are very courteous and concerned for the children oral health.
It is a great place. The Staff are always friendly and qualified! Highly recommended!
Great service ! very professional !
Great knowledgable, and patient staff especially Dr. Reason.
I don't really have any feedback but you guys are doing good in your work and keep up the great job
Friendly, helpful staff. Professional and fun staff.
They made the experience of getting braces so comforting and simple for my son. I would highly recommend them!
Cape Cod Braces has an excellent team, so much professionalism in all and Dr. Phan is the best on his job, he gave me back a beautiful smile and support during the whole process. And now, my kids will be on their hands 😁 Thank you CCB.
We were late and they welcomed us and helped us. Great service, staff is pleasant and Dr. Phan is amazing! Thank you! Will recommend!It is also very easy to reschedule and communicate with staff.
Amazing staff and experience!!!
My daughter comes here for her orthodontic work, although it’s no fun for her..I love the people, the place and their enthusiasm. No matter what time of the day we’re there, the staff is Always friendly!!
The BEST orthodontics for children ever!! I highly recommend them!!!
Excellant staff very friendly!
They were very welcoming and where very precise in the details of the process my kid had no surprises and said the process was painless. He is very happy as well as I am.
They are the best people I have seen.
Dr. Chase is an excellent orthodontist and a great human being. He’s always looking to help and add value beyond just the doctor patient relationship. He went out of his way to help me out in an emergency when an attachment fell off my tooth and could not get to his Office. Dr chase is a great his staff is extremely personable and knowledgeable.
A very nice place with very nice people
Very professional and fun staff. Honestly happy with the immense confident boost I get from having a beautiful smile which is thanks to the care they provided.
The staff and Dr Phan as been amazing in making sure my two daughters’ smiles fully exceeded my expectation. They go out of their way to make time for immediate needed visits and I couldn’t be happier. I highly recommend them as they have never disappointed.
Staff is always courteous & thorough in explaining to patient (& mom) of what's being done at time of appointment.
My kids feel so comfortable at Cape Cod Braces. The staff is always kind and smiling and I feel lucky to have a positive environment like this to bring my children to for their ortho needs!
They always very nice and prompt to help with anything you need , I will recommend to any parents looking for braces for their kids.
Both of my children go here and honestly you will not find a better Dr and staff. They truly are focus on the patient and what’s the best outcome for their situations. I ask a million questions and Dr Phan has always taken the time to explain everything to me. Never annoyed lol the staff is just as nice always friendly and willing to help. I just can’t say enough about this place!!! Book your children’s appointment!
Very friendly and my sons’s teeth are getting straighter every day 👍
Very friendly staff. Helpful with any questions or issues.
Very kind and respectful. Quick wait time!!
Family-friendly environment. Staff always cheerful, down to earth and professional. They provide accommodations if financial issues may occur. Orthodontists and their assistants are extremely professional, helpful, and they always provide wonderful service.
Dr. Chase is great! Nice and friendly place.
My experience has been nothing but positive each time we enter the office. All the staff is friendly and helpful.
The staff is great, and do their job very well. They are well organized, professional and are so kind to everyone. They make everyone feel welcomed and comfortable. They make sure the patient and parents know what’s going to happen and they always answer any questions and concerns honestly. Great place! 🙂
Love my son's teeth. Also great care always nice and made us feel comfortable.
I love Bridgewater ARCH Orthodontics. The staff is always very helpful and knowledgeable from the front desk to the technicians. My son always feels comfortable. Highly recommended.
Dr. Chase went above and beyond to help his patients. My daughter’s braces broke on Saturday night on Memorial Day weekend. I called him on Sunday morning. He asked us to go to his office at the time convenient to us on Sunday afternoon to fix her braces. I didn’t expect he would offer to do that. He is a super doctor.
Best place, Best Doctors !!!The staff is very friendly ....
I have nothing but good things to say about ARCH from their courtesy, professionalism, and friendliness of the staff. I brought my son there to get braces, they explained the whole process to us in a way that even a small child would understand. I would definitely recommend them. I forgot to mention how nice the lay-out of the office is.
The Cape Cod Braces family is wonderful! Always kind and helpful! I am very pleased I chose Cape Cod Braces for my daughter. 🦷
Dr. Phan and his staff are fantastic! They always answer questions and do their very best to accommodate my schedule. I am very confident on the treatment my son is receiving at Cape Cod Braces!
I am able to make appointments for daughter with ease and convenience! They have two local offices. The staff are ABSOLUTELY AMAZING PEOPLE AND PROFESSIONALS! They make the children and parents feel comfortable and important.
Great service, little to no wait, friendly staff 😊
I absolutely love the team at the Hyde Park location. They are always friendly and kind. Would definitely recommend to friends and family!
The stuff is very nice.Good workers and fast service. Hyannys location
Very Professional,and the staff is extremely kind and have walked us through the process of my daughter getting braces. She is always excited to go to appointments. Her smile just gets more beautiful because of the braces and the caring staff. Thank you!
Great experience! Great care! Thank you for straightening out my kids!
Dr. Phan and staff are wonderful. They explain everything well and are friendly. Appointments run on time!
Such great service and care, from the amazing doctors, the fantastic technicians, to the cheerful and welcoming front desk staff, Arch Orthodontics provided a wonderful experience throughout!
A very kind and professional staff. I would definitely recommend Cape Cod Braces.
The staff at Cape Cod Braces are the best. Their great with children. From the time you walked in the door, you’re greeted with a smile and their focus is on the children. The thing I like most is they interact with your children instead of the parents, making your child want to go there. I highly recommend them.
Super friendly, knowledgeable staff and wonderful results! My daughters’ smiles are looking fabulous!
Friendly, professional & prompt. My daughter loves coming here & so do I. We feel well informed and always leave w a smile. Lovely staff !
Doctor and staff are kind, thorough, and accommodating.
100 percent the best. All around
Braces are a long process. Everything was explained and smooth the whole way through. I’m very grateful we were referred to ARCH Orthodontics. Great group of people.
Kids love it how can you go wrong
The entire staff is such a dream to work with! They keep us well informed, send reminders via text and email (which is super helpful for us). They are so incredibly easy to deal with! I’ve already recommended two friends to them and will continue to!
They are a great great 👍🏾 Staff making you feel welcomed & comfortable. I was nervous 😬 going in I mean who ever really likes getting work done on their teeth. But after seeing all the smiles I got coming I almost felt like they knew me and were happy 😃 to see me. Oh yeah and they do great work also can’t forget that I would absolutely recommend them to anyone I know which I’ve alr done and will continue to do! 💯 percent
Excellent care, always on time, and a beautiful smile!!
Good service and great staff . Very friendly and they make sure you are always comfortable .
It’s my first time having braces and they are the best and yes I do also recommend other to go their and Dr. Patel is the best.... but my experience is at the Hyannis location!! ♥️🥰
Great experience with Arch orthodontics, Dr Alexander is an excellent professional, class A+. Highly recommended.
Always a pleasant experience going here.
The staff is amazing and Doctors r the best ! I def recommend them !!
Only good things to say about ARCH. My 11 year old daughter is having a lot of work done and the staff go above and beyond to ensure her comfort and understanding each step of the way. We are thrilled with the care she has received thus far. Would highly recommend to my family and friends!
Our most recent visit to Arch in Bridgewater was pleasant - the office staff is very efficient and the staff always makes my son feel at ease. Do not hesitate to work with Arch Orthodontics - they are the best around!
Staff is so nice and professional. Very clean office!!! I'm so grateful to have found arch orthodontics!
Wonderful people and always great with my daughter. Wouldn't go any where else
I really like ARCH it has really helped me. I love the service and everyone is sooooo nice!
We have always had excellent experiences at ARCH in Bridgewater and the young ladies at the front desk are always very helpful, understanding, and extremely pleasant to deal with!
Excellent care and service!
Dr. Chase and his team are the best of the best!!
Great experience beginning to end. Such great dentist and staff. I also love all the locations and flexibility for setting up appointments. Thank you all.
They are fantastic facility with great workers starting with the owners I have nothing but good things to say about arch orthodontist I would recommend this place to anyone who needs braces I would give this place a 10 star if I could
Greatest care anywhere....friendly, professional, caring staff....great people
Dr. Barone and his staff were great. Dr. Patel is there now and she is fantastic as well. Everyone is friendly and they make you feel welcome and comfortable.
My son just recently got braces, and all of the staff at both locations, Westwood and Stoughton were extremely nice! All of my questions were answered, and we even got a call from Dr. Adrienne Weisner the following day to see how my son was doing. They made my son feel so comfortable about getting braces. He was not sure about getting them at first, but after his consultation he was confident and excited about getting them! We look forward to our next visit!
Dr. Cohen Rocks, she’s so friendly and funny.The entire team at Arch is awesomeThey are helpful and they make you feel welcome, like you are part of their dental familyAnd I am referring everyone I know thereThank you Dr for my beautiful smile 😃
Great organization with an even better staff. They make you feel like family while they help change your life one smile at a time! 😀
AMAZING! So grateful to have found them. We were desperate to make a change from our daughters orthodontist, who was horrible in every aspect and Cape Cod Braces have been our saving grace. I wish we would have gone with them since the beginning. They made the transition easy, they were welcoming, professional and willing to help in any way possible. The doctor is great, knowledgeable and the staff is friendly and they actually know your name when you walk in door, you do not feel like another number walking through a revolving door but instead a person who they care about. My daughter now loves going to the orthodontist and finally feels comfortable. I can not say enough good things about Cape Cod Braces.
I go to the bridgewater location and the staff is amazing! They are always helpful and welcoming! The quality of care is A+. Love this place I would definitely recommend.
My son and daughter had there braces done and couldn’t be more happy with the results and now it’s my turn (yeah)Everyone is very friendly, courteous, and professional. Would recommend
OK, really? All the key points that matter to me, I have found with this Canton Orthodontic office, Dr. Chase and his staff in Ortho treatment for my son.ORTHODONTIC OFFICE: The practice is clean, modern, clean and clean. Seriously, that's first and foremost in our minds when we first walk in to any doctors office, especially Dentist. We inspect for cleaniliness. It also looks well-maintained. The ambience is light and bright and good music where, you are surrounded by superheroes and fun art decor. Overall, the practice and equipment is modern, looks sanitary and cared for.PARKING: They have an attached parking lot.ORTHODONTIST: Dr Chase has a great demeanor. He is upbeat, intelligible and very knowledgeable. He appears very attentive. Both, to my questions and very importantly, to my son and his view on braces as well as the treatment process. I could see my son become more relaxed as Dr Chase spoke with him the first time. Put it this way, when we left, my son said "he's a cool doctor" and "I think he's going to do a good job on my teeth." :)STAFF: Everyone is friendly and all seem very good at what they do. I was very impressed with both the consult girl and his assistant who got my sons braces started. They all seem to really like each other. There's very good comradrie and its evident they have a lot of respect for Dr Chase. I watched this as my son was having his braces installed. The girl who worked on my son, was so nice. And neat. I appreciate people that want to do a good job. And do. All staff wear the uniforms.BRACES: I've never worn braces. But they look very well done on my son. He was pleased. No complaints. You get to choose the color bands every time you go back for an adjustment.CONCLUSION: I am very happy with Dr. Chase at Arch Orthodontics Canton. Overall, the entire experience so far has been great. Clean, sanitary office, smart Orthodontist who shows care and concern for their patients- dr. Chase also made a quick check in call after my son had his braces installed. Lastly, a team that goes the extra mile. I would definitely recommend checking this place out whether you're an adult or looking for your kids to have Ortho treatment.
My daughter was seeing Dr. Chase for a couple of years.We love going to our appointments since everyone in the office are so welcoming and warm.Now that my older daughter has a perfect smile 😃 my younger daughter started her treatment with Arch orthodontics.Thank you Dr Chase for the great care.
Excellent Staff & Service, very pleased and satisfied with the care I received.
Staff knows there profession, great customer service!!!
I love ARCH and my dentist Dr. Chase, I cannot say enough good things about the entire team but especially the crews in Canton and Bridgewater locations. I'm a client for life!
Excellent, friendly, knowledgable staff. Punctual and efficient with apppointments.
AMAZING STAFF, VERY PROFEESIONAL AND SWEET, MY 9 YR OLD WAS VERY COMFORTABLE AND COULD NOT WAIT TO GO... THEY DID AMAZING AND MY DAUGHTER AND I COULD NOT BE HAPPIER, SHE WAS VERY DISAPPOINTED THAT HER NEXT APPOINTMENT WASNT FOR 6 MONTHS 🙂
Family friendly place for your teeth.. Love talking with Jess and Dr. Chase.. It's great every time!
Everyone we've encountered at Arch Orthodontics is friendly, helpful and professional. Outstanding service!
Dr. Chase and his staff are the best! I would recommend Arch to everyone. Two awesome thumbs up!
Quick friendly and do a great job
My daughter is a fairly new patient at Arch and our experience thus far has been very good. The Friday prior to 4th of July Weekend, my daughter had a routine adjustment in the morning. During a late lunch she snapped a wire. I called the Bridgewater office and was told the office had closed early and no one was in to fix the problem until Wednesday after the 4th. I told the woman that it was digging into my daughters cheek. I had offered to travel to a different office and was told they were also closed. She took my number and said she would call me back. Ten minutes later I received a call that someone was driving in from Marshfield to fix the wire. My daughter was seen and treated at the office and we had a great 4th. We have already been receiving excellent care, this took it to a whole other level. I know that they truly care about their patients well being.
Great staff/doctors, always took care of me. Easily fit a apt in our my schedule.
I went in for an initial consultation and was ecstatic when I was told that I qualified for invisalign and didn't have to wear braces at the age of 30. I had braces when I was younger but never wore my retainer so my teeth drastically shifted which left me feeling self conscious and unhappy every time I saw photos of myself. The office manager explained everything in detail, including payment options and was very professional. I explained that I needed some time to make a decision and she was very understanding and not pushy like many places are.Shortly after I decided to move forward with the invisalign. The hygienists were great with explaining the process and assuring me that I would get used to the trays in no time. Shortly after that, I decided to invest in accelendent, which I was slightly apprehensive about. However, it truly DOES speed up the treatment time AND I'm fairly certain that it's the reason why I no longer felt any soreness from my teeth moving.The acceledent enabled me to change my trays every 4 days versus 7 and also enabled me to have very visible results in time for my wedding (which was 8 months after I started my treatment). As of right now, my total treatment time is estimated at 1 year, which is 3 months from now and I couldn't be happier.The office itself is great because they have days in which they offer evening appointments, which is important for me because of my work commute. I've even e-mailed one of the hygienists (Jessica) after-hours with questions and she always responded promptly. The staff is always friendly and upbeat and Dr. Chase, Dr. Woland and all of the hygienists are truly amazing.The office feels like a big happy family and they truly care about their patients. I normally don't write very many reviews (but I always read them when choosing a business) -- and HAD share how great this place is!!!
The ARCH Orthodontics Canton office atmosphere is bright, warm and cheerful, and the staff is professional but casually and comfortably dressed; which puts patients at ease. I didn't have to wait long to see the orthodontist, who was polite and efficient. I would definitely return as well as recommend family and friends.
I've had all four of my kids go here, at the Arch Ortho office on Pearl St in Brockton. Great service and care. Dr. Gelnett and her staff are terrific.
Friendly staff, short wait times, and an overall good experience.
Friendly staff and quick service makes visits a breeze!
2 kids 2 great smilesI work in the dental field as a hygienist and very pleased from start to finish
Amazing People. Very Friendly, Happy Area To Be In. Nicest Bunch Of Teeth Correctors Ive Met.
HIGHLY recommend this orthodontist to anyone in need of braces! Everyone was so nice and I knew my teeth were in good hands! Awesome orthodontist!!!
Love this place! Great people and atmosphere. Keep it up.
ALWAYS so nice, kind, and quick. Never waiting long!
In my experience Arch is the best orthodontist available. The office environment is fun and inviting. The staff is kind, energetic and attentive. I can only say the best things about this group. I have three children in their care and feel that my children, I and our time are valued by the folks at Arch. I have visited two different offices for care over the past two years and I feel Arch should write a directive for all medical practices on timeliness! I could not be happier about the service and consideration we consistently experience. Special props to Shannon, Gail, Wendy and the ever-patient Dr. Barone! I feel that each of these people in their specific roles are simply the best at what they do. I feel that the people at Arch listen to my children and to me and have always created the best possible solution for each specific concern or issue. I owe them gratitude for the care and service we've always received.
I love this office. The services is great and the people are very friendly and very helpful. Love it!!! Great job with my son.
Great place! Very friendly and professional.
First time with new doctor and we love him.
Super impressed with everyone! After having been to another local orthodontist, Joe and I (his mom, Lisa) felt that the level of knowledge and service was far superior. We are thrilled to be here!
Great, welcoming and friendly visit. Looking forward to our next appt! Thank You, Arch at Bridgewater location!
The orthodontic technician Cari and Dr. Alexander take great care of me. They are patient, kind, and answer my questions. I always feel secure with Cari, you can tell she really cares about her patients!
You guys are the best! I took my older girls to an orthodontist in Claremont NH and he was mean! You are all nice and we never wait long. Chelsea Razinha loves having you guys!!!
Such amazing service and everyone was so helpful. I checked in and didn't have to wait more than 5 minutes in the waiting area. Once in the service was great and everything was explained to me. I also received a follow up coll that night from my dentist.!
Love the staff! Every office I go, everyone is so nice. I will be returning to Canton in the future 🙂
Staff is always GREAT! Friendly and informative!
The doctor and office staff are very pleasant and helpful. The waiting area is also very comfortable. Thank you, Arch Orthodontics, for taking great care of my teeth.
Arch Ortho (Brockton) has the best customer service ever! The front desk staff are extremely nice and they go above and beyond for everything. I want to give a special thanks to Jen (Front Desk) for being extremely helpful and Thank you for my letter. EXCELLENT CUSTOMER SERVICE I TELL YA -EXCELLENT!
From our very first meeting, the staff and Dr. "Brad" have been great. Very friendly, knowledgeable staff. They explain everything and make it financially affordable. My son is looking forward to a great smile with his Invisalign over the next two years!
Awesome job. Great people & quick also. Its a very good dentis
Another great experience at Arch! My daughter has been going there since she was in 3rd grade and we have nothing but positive things to say. Everyone from the staff, nurses and doctors always make it a pleasant experience for her. Thank you for all you do!
THIS BEST OFFICE THEY NOW HOW TO MAKE YOU FEEL LIKE AN FAMILY , THEY NOW HOW TO HAND DOWN THE KIDS AND MAKE THEM FEEL SECURE, I WELL RECOMMEND THEN 100% TO ANY ONE. THANKS FOR YOU GREAT YOU.SINCERELYJESERY GARCIA.JANITZA PUENTE(NANY)
"The staff in the front desk at the Bridgewater office have excellent customer service. I was there twice on the same day and the staff attending to my daughter were very nice and professional."
We really like how they explain everything and work with you every step of the way! They really are your partner in care! They also make it fun- from stamps to earn gift cards for each good visit, to raffles in the waiting area and raffles for wearing the t-shirts they give you! We recently went to their holiday roller skating party which was also a blast! They offered 3 hours of skating, skate rentals, pizza, drink, cake, an ear band (for winter) and raffle prizes. If you have to have this sometimes painful work done, this is the place to do it!
Another great visit. We were very happy with all of the staff, especially the hygienist who was great, kind, enthusiastic and extremely positive!
I was very impressed by the Stoughton office yesterday. The staff was very friendly and helpful. I felt that they were very fast and answered all of my questions.
Very pleasant and professional staff.
Great palce friendly people. Love this place make u feel welcome
Fast, friendly and considerate. Dr. Barone and his staff make having braces almost fun.
Jess is my absolute favorite person ever. She makes having braces at 23 suck less because she's always so relatable and cheery! The entire staff is pretty awesome, but I had to give Jess a call-out because she's a great asset to the staff.
Had a great visit today. The good news is that my braces may be coming off sooner than planned!!!!! Olivia Ware
Always a very pleasant visit to Arch! EVERONE is so friendly & professional. I wish all of my other health care providers could provide such a comforting atmosphere. LOVE Arch!!
I went the Arch office in Brockton. They are always so nice and patient with us. Thank you so much.
Another great experience at Arch Orthodontics! Love that the waiting room can be full of patients and yet the wait time is minutes! Everyone is professional and polite!
I have been a patient since I first got my braces put on in June 2011 and I now have my retainers, which I wear faithfully. I always look forward to my visits because everyone at Arch-O is super friendly and so professional. Thank you for my beautiful new smile :)Terrific service topped off with friendly & professional staff.
I had a great experience at ARCH Orthodontics in Westwood. Everyone was super friendly and very professional. The facility was great, and Amanda who worked at the front desk, was exceptionally nice and extremely helpful. Thanks again!
Dr. Chase and Dr. Chavez are the best! The staff in the Bridgewater office are great as well. Highly recommended!!!
The staff and ortho's at ARCH are wonderful, they make my son who is very uneasy at the dentist feel very comfortable and I thoroughly appreciate that.
Super friendly place... everyone is so nice and fun. My son doesn't like the braces but never complains about going to the dentist. Awesome!
I love my orthodontist! Every time I go there everyone is so nice and welcoming from the receptionists to the doctors. I feel very comfortable and relaxed in their environment. Even though I moved I will still travel to the Brockton office just to stay with my orthodontist team.
Braces -take two. Lesson learned - anything worth doing is worth doing well. Nothing but positive experiences at arch. You guys rock!!!
By far the best experience at any orthodontic office. Everyone is very friendly, courteous, and professional. The positive attitudes and encouragement go above and beyond the average. I couldn't be happier with the results, I have never had a straighter, more comfortable smile! I get compliments all the time. Thank you so much!
" Always a pleasant experience, everyone that works at Arch is very personable and professional. I never have to wait to be seen for my appointment. "
" If ur child need braces this is the place to go.. Dosent matter the location or time you go they always treat you like family.. that's girls "
I love the staff at ARCH, brought my son in for a last minute visit when he broke a wire and they got him right in, fixed him up and sent him on his way in a hurry. They are always very sweet and accommodating!! I highly recommend them!!
I've noticed the wait time has gotten much better over the past year, and as always, the staff is pleasant.
My daughter had another appointment in the canton office a few weeks ago and it was a great appointment. We find that everyone in all the offices are wonderful. It's great that my daughter looks forward to going to appointments because she loves everyone 🙂
" I have been going to Arch Orthodontics for a long time as I want a perfect smile for the rest of my life! They have been great! "
I found that your staff was very informative and extremely friendly. I had used another ortho doctor for my oldest son and they never treated us as well as you all did, nor were they as informative as all of you. You make your clients feel very welcome and work with them in order for them to be able to get the best smiles possible. Needless to say I will absolutely recommend you to people. Great job and thank you!! "
Everyone at Arch is so friendly. Everything was explained clearly. Our first experience was great!
The staff is always super friendly and welcoming. Great place to go!
I love everyone here, they are an outstanding staff. Completely professional and still personable and friendly. I look forward to all my appointments and am discouraged when I have to wait six weeks for the next.
I always enjoy going to ARCH. The results of my "new smile is awesome!" The staff is very nice!
We've been going to Arch Orthodontics for about 3 years and I have nothing but words of praise for the doctors and staff! They are truly dedicated to their patient's wellbeing in every way.
My daughter had a tough time with her palette expander and retainer. She hated them and told me she didn't want braces, even though she definitely wants straight teeth. Dr. Chase talked with the two of us and stressed for my daughter that her attitude would affect her experience. He encouraged her to think positively and embrace the end goal. She agreed to get the braces. Thank you Dr. Chase for building my daughter's trust over the last few years so that she would be able to hear you on this most important phase of her treatment!
My daughter has been going to Arch for 2+ years. They seem to be doing a nice job. She likes to go there and everyone is always pleasant. They are quick to respond if there is a problem, like a broken bracket, etc. She looks forward to her new smile in a few months. "
Four months into my adult braces and I could not be happier. It was a big decision to get braces and Arch was helpful every step of the way. I had initially consulted with another local Orthodontist that also had a good reputation, his staff on the other hand were known as being professional but unsympathetic and unfriendly. The Arch staff treat me with respect and are so friendly whenever I come in for an appointment, and I find myself looking forward to my visits. They explain what they are doing and why they are doing it, which makes me feel very at ease and part of the process. The orthodontist even supplied me with his cell number to call if I ever needed to. I am very happy with my choice of Arch and would recommend them (I already have!)
I can't say anything negative about Arch Orthodontics! Dr. Chase and Dr. Chavez are great! Everyone in the Bridgewater office is great too! Always friendly and helpful. Highly recommended!!!
" I really think that Dr. Chavez and Assoc. are the best at what they do. My step-daughter and son are proof of that. From straightening out crooked teeth to over bite and making sure they are proud to smile I can't say enough about the professional staff. Go Arch Orthodontics! Thanks. "
Arch Orthodontics is always fast, courteous and friendly! The communication between the doctor and the parents is great, the assitants and office staff are wonderful!Two Thumbs Up!
This was an emergency visit as my son thought he had broken a bracket. Instead, what we found was it was a missing rubber band was making the wire loose. The hygienist quickly and easily fixed the problem and we were on our way within 2 minutes of being taken in the back. The hygienist and other staff were extremely friendly and welcoming. Great visit at an office we don't usually attend!
Best staff ever! My daughter has always hated even just getting her teeth cleaned, but know she can't wait to go check her progress and get her card stamped.
Josh got his braces on yesterday at ARCH orthodontics in Stoughton, MA. Staff was knowledgeable, friendly, and efficient. Josh is smiling and happy!
I am continually impressed with how polite and professional the entire staff is at Arch. Keep up the great work!!
As a first visit experience, the staff were courteous and friendly, making sure to explain what they were doing and why. It is very calming to know what is going to happen and when it is going to happen when you are laying on an orthodontist's (or dentist's for that matter) chair.I am happy with my decision so far to come to this office
appointment was very quick, I didn't even have to wait, staff was very friendly
I went in for my 6 week app as I always do and had great customer service as always but what was even better was that I was 45 min early for my app because I had another app not that far away but because I live in Scituate I chose to just wait for my app a little early and as soon as I walked in the office they offered to take me right then. It was GREAT! I love everybody there!
Fast and friendly service. Problems were explained very clearly.
" Arch Orthodontics is great! I have nothing but positive things to say about them. Everyone is so friendly. They have made getting braces a positive experience for us. We will continue to recommend Arch Orthodontics to family and friends. "
My daughter has only been a patient at Arch Orthodontics since November of 2012, yet we already see so much progress. She is never anxious before or about an upcoming appointment and looks forward to picking a new color for her elastics! She confidently checks herself in and approaches the exam room on her own. I am so glad Small Smiles of Brockton recommended Arch Orthodontics and I am very pleased with her progress and fully appreciate all of the staff and doctors.
My daughter had gone in first thing on a Monday morning to have her braces put on after months of visits and a jaw expander. The staff was bright and cheery and took her right in. It was less than an hour and she was all done and smiling with the new teal braces that she chose! The team informed her exactly what to expect and how to handle things. On Tuesday we received a check up call from the doctor just checking in and left a message to call with any issues. (The personal touch is a big winner for me!) While she did have to stop in quickly on Wednesday she was in and out and all smiles!! I am very pleased with Arch and have made recommendations to friends to use their services. My son is soon to follow and I have no second thoughts on where he will be going.
Staff is friendly and welcoming and very helpful. The hygienist made sure to communicate with me what the ongoing plan was. My son's only complaint was that he had to wait (less than 10 minutes by my estimation).